Frequently Asked Questions (FAQs)
General Questions
Tannorium is a global leather marketplace that connects buyers, manufacturers, suppliers, exporters, wholesalers, retailers, and leather businesses through one dedicated platform built exclusively for the leather industry.
No. Tannorium operates as a marketplace that helps buyers discover products and connect with manufacturers and suppliers worldwide.
Unlike general marketplaces, Tannorium focuses exclusively on leather products, leather manufacturing, wholesale sourcing, OEM production, and private label opportunities.
You can find leather jackets, bags, aprons, knife rolls, tactical gear, equestrian products, gloves, accessories, leather hides, sheepskins, and custom leather products.
Yes. Tannorium connects buyers and suppliers across international markets.
Buyer
Yes. Many suppliers on Tannorium are manufacturers, exporters, and production facilities that sell directly to buyers.
Yes. Depending on the supplier, both retail and wholesale purchases may be available.
Simply browse products, select your preferred item, and complete the checkout process.
Yes. Many suppliers offer custom manufacturing, OEM production, and private label services.
You can submit inquiries through product pages, supplier profiles, or our sourcing services.
Buyers are encouraged to review supplier profiles, product information, and verification status before making a purchase.
Yes. Our Buyer Protection program helps support secure and transparent transactions.
Orders & Payments
Available payment methods are displayed during checkout and may vary depending on your location.
Order cancellations may be possible before production begins. Contact support as soon as possible.
Changes may be possible depending on production status and supplier policies.
Yes. Customers receive order confirmation after successful purchase.
Yes. Tracking information is provided once the order has been shipped.
Customs duties, import taxes, and related fees may apply depending on your country and are generally the buyer's responsibility.
Shipping & Delivery
Most made-to-order products require approximately 7-8 business days for production.
International shipping generally takes 8-10 business days after production is completed.
Most orders arrive within 15-18 business days.
Yes. Tannorium supports global shipping through trusted logistics partners.
Delays may occur due to customs inspections, weather conditions, holidays, or logistics disruptions.
Returns & Refunds
Eligible claims may be reviewed for damaged, defective, incorrect, or significantly misrepresented products.
Because most products are made to order, returns are subject to review and specific conditions.
Custom products, personalized products, buyer-selected sizing errors, and change-of-mind purchases are generally not eligible.
Contact support and provide your order number, photos, videos, and a description of the issue.
Depending on the situation, replacement products, store credit, partial refunds, or full refunds may be available.
Supplier & Manufacturer
Leather manufacturers, exporters, workshops, OEM factories, private label producers, leather brands, and craftsmen can apply.
Complete the supplier application form on our Become a Supplier page.
Yes. Verified supplier programs help improve visibility and buyer confidence.
Yes. Suppliers may receive wholesale, OEM, private label, and custom manufacturing inquiries.
Yes. The platform is designed to help suppliers reach global buyers.
No. Tannorium helps suppliers establish visibility even if they do not have an independent online presence.
Yes. Businesses of all sizes are welcome.
B2B Sourcing
B2B Sourcing helps buyers connect with suitable manufacturers and suppliers for specific product requirements.
Leather jackets, bags, aprons, tactical gear, equestrian products, accessories, OEM products, and custom leather goods.
Yes. Tannorium supports OEM manufacturing opportunities.
Yes. Buyers can submit sourcing requests for private label manufacturing.
Yes. Many suppliers can manufacture products according to custom specifications.
Minimum order quantities vary by supplier and product type.
Wholesale
Many suppliers offer wholesale and bulk order pricing.
Yes. Retailers, distributors, and brands can source products through Tannorium.
Yes. Buyers can submit sourcing requests and wholesale inquiries.
Yes. Tannorium encourages ongoing partnerships between buyers and suppliers.
OEM & Private Label
OEM manufacturing allows products to be produced according to a buyer's specifications.
Private label manufacturing allows buyers to sell products under their own brand name.
Many suppliers offer logo customization and branding services.
Yes. Custom product development opportunities may be available depending on supplier capabilities.
Marketplace Policies
No. Products are listed and supplied by independent suppliers and manufacturers.
Suppliers are responsible for product information, although Tannorium encourages accuracy and transparency.
Yes. Policies may be updated periodically to reflect operational, legal, or marketplace changes.
You can reach our team through the Contact Us page for customer support, supplier inquiries, and marketplace assistance.
Tannorium follows its Privacy Policy and implements security measures designed to protect user information.
Our Shipping & Delivery, Returns & Refunds, Buyer Protection, Terms & Conditions, and Privacy Policy pages provide detailed information.